{"id":629,"date":"2015-03-01T11:29:00","date_gmt":"2015-03-01T11:29:00","guid":{"rendered":"http:\/\/499.nmdprojects.net\/2015\/?p=629"},"modified":"2019-08-18T18:07:07","modified_gmt":"2019-08-18T18:07:07","slug":"feedback","status":"publish","type":"post","link":"https:\/\/jolineblais.net\/capstone2020\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"<h1>Gathering and presenting feedback<\/h1>\n<h2><\/h2>\n<h2>Choosing a sample<\/h2>\n<h3>Random<\/h3>\n<p>Best for performances, installations, and other face-to-face live events.<\/p>\n<p>Accost visitors with a clipboard and pen.<\/p>\n<h3>Hand-picked<\/h3>\n<p>Best for early tests of an online project.<\/p>\n<p>Actively try to get a <em>representative<\/em> sample.<\/p>\n<p>Create occasions for testing, eg schedule demos of installations or performances for your classmates.<\/p>\n<h3>Mass-invited<\/h3>\n<p>For mailed\/emailed surveys, expect less than 10% to respond. So if you want 10 responses, you need to contact 100 people.<\/p>\n<p>Requires a lot of promotion.<\/p>\n<hr \/>\n<h2>Scheduling testing<\/h2>\n<p>Schedule each phase separately in your Gantt chart:<\/p>\n<h3>Pre-alpha phase<\/h3>\n<p>About 1-2 weeks of deployment.<\/p>\n<p>3-10 people.<\/p>\n<p>Don&#8217;t worry about a representative sample.<\/p>\n<p>Can be friends, roommates, relatives.<\/p>\n<h3>Alpha phase<\/h3>\n<p>About 1-2 weeks of deployment.<\/p>\n<p>10-20 people.<\/p>\n<p>Draw from classmates, unless they are not a representative sample.<\/p>\n<p>May require throwing out any previously accumulated content.<\/p>\n<h3>Beta phase<\/h3>\n<p>About 4-8 weeks of promotion, followed by 4-8 weeks of deployment.<\/p>\n<p>Can be shorter for live events.<\/p>\n<p>Should not be friends, roommates, or relatives.<\/p>\n<p>May require throwing out any previously accumulated content.<\/p>\n<h3>Postgraduate phase\/s<\/h3>\n<p>Occur in the year after you graduate.<\/p>\n<p>Goal is not just to improve the project, but also to attract the means to sustain it (funders, advertisers, clients).<\/p>\n<p>Ideally should not require throwing out previous content.<\/p>\n<hr \/>\n<h2>Feedback format<\/h2>\n<h3>Data types<\/h3>\n<p>The more quantitative, the easier it will be to compile statistics. But leave some room for comments if possible, to capture what you didn&#8217;t include but is important to your respondents.<\/p>\n<h4>Quantitative<\/h4>\n<h5>Continuous (decimals)<\/h5>\n<p>What&#8217;s your GPA? (4.0, 3.84, 2.37, &#8230;)<\/p>\n<h5>Discrete (whole numbers)<\/h5>\n<p>How many computers do you own? (1, 2, 3, &#8230;)<\/p>\n<h4>Qualitative<\/h4>\n<h5>Ordinal (rank ordered categories)<\/h5>\n<p>How much computer experience do you have? (Expert, Moderate, Newbie, &#8230;)<\/p>\n<h5>Nominal (categories without rank)<\/h5>\n<p>What&#8217;s your ethnic background? (Latino, White, African-American, &#8230;)<\/p>\n<h5>Freeform text (comments)<\/h5>\n<p>How did you like this course? (&#8220;It sucked because&#8230;&#8221;)<\/p>\n<hr \/>\n<h2>Explaining differences<\/h2>\n<p>One of the main purposes of testing is not to come to a single conclusion (&#8220;Everyone likes my capstone!&#8221;) but to identify and explain differences.<\/p>\n<h3>Differences in respondents<\/h3>\n<h4>Correlate demographic differences with other responses.<\/h4>\n<p>Example: A new media installation asks how technically savvy visitors are, to see if that affected their enjoyment of the work.<\/p>\n<h3>Differences between versions of the work<\/h3>\n<h4>Create two versions of the experience and share them with different visitors to test for a preference or demographic disparity (&#8220;A\/B&#8221; testing).<\/h4>\n<p>Example: A Web site randomizes which of two versions of its front page visitors see, then logs which spurred more click-throughs to deeper content.<\/p>\n<hr \/>\n<h2>Helpful tools<\/h2>\n<h3>Online survey sites<\/h3>\n<h4>SurveyMonkey.com<\/h4>\n<h4>Doodle.com<\/h4>\n<h4>Google Charts<\/h4>\n<h3>Offline applications<\/h3>\n<h4>Microsoft Excel<\/h4>\n<h4>Apple Numbers<\/h4>\n<h3>Onboard surveys<\/h3>\n<p>Best for catching users when their experience and motivation is fresh.<\/p>\n<h4>Drupal Polling module<\/h4>\n<hr \/>\n<h2>Survey examples<\/h2>\n<h3><a href=\"http:\/\/www.umit.maine.edu\/~jon_ippolito\/mop\/seeing_double_survey.pdf\">Seeing Double<\/a>: a test of emulation as a preservation strategy.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Gathering and presenting feedback Choosing a sample Random Best for performances, installations, and other face-to-face live events. Accost visitors with a clipboard and pen. Hand-picked Best for early tests of an online project. Actively try to get a representative sample. Create occasions for testing, eg [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-629","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/posts\/629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/comments?post=629"}],"version-history":[{"count":1,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/posts\/629\/revisions"}],"predecessor-version":[{"id":1225,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/posts\/629\/revisions\/1225"}],"wp:attachment":[{"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/media?parent=629"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/categories?post=629"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jolineblais.net\/capstone2020\/wp-json\/wp\/v2\/tags?post=629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}