{"id":13157,"date":"2020-10-04T17:51:54","date_gmt":"2020-10-04T21:51:54","guid":{"rendered":"http:\/\/jolineblais.net\/nmd200\/?p=13157"},"modified":"2022-07-11T18:35:52","modified_gmt":"2022-07-11T22:35:52","slug":"project-1-chloe-dasilva","status":"publish","type":"post","link":"https:\/\/jolineblais.net\/nmd200\/project-1-chloe-dasilva\/","title":{"rendered":"Project 1\u2013Chloe DaSilva"},"content":{"rendered":"

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Project 1<\/strong><\/h1>\n

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Discerning and Using Your Own Values to Create Human-Centered Design<\/h1>\n

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PROBLEM:<\/strong><\/p>\n

Social distancing is a new reality that challenges how we communicate. With mandates in place that order restrictions on physical interactions, we must use different methods of communication to collaborate medically, legally, academically, professionally, and personally; ergo, video teleconferencing. \u00a0Zoom is a video teleconferencing provider, in a sense a social system of a \u00a0transitory nature wherein which we chat and observe, and to a limited extent interact. But the means to interact are limited on Zoom. We can chat and message and share information, but interaction \u00a0is more than this, it is as Kenneth P. Wilkinson writes in the article, \u201cThe Community As a Social Field<\/em>\u201d, \u00a0\u201csomething other than the behaviors of men; a process of interaction is something other than the sum of interactions that compose it.\u201d \u00a0(Source<\/a>) As I see it, that something other is a set of values, values that we can share with others, that others may share with us for the greater purpose of understanding. \u00a0As much as Zoom claims \u201ctogetherness\u201d, the wherewithal for understanding is not there.<\/p>\n

CONTEXT:\"\"<\/strong><\/p>\n

Zoom is a great classroom tool, with a click I can enter a session whether it be on computer of phone; I can chat; enter breakout rooms; and share content. I can mute, unmute, show my face or not, and see the faces of others. On one level there is ample sharing, but on another level, there is a certain level of sterility that is not easy to overcome and does not foster acquaintanceship or engagement based upon shared interests.\u00a0 The Zoom meeting is over and we part ways; it is outcome focused rather than process focused. \u00a0In Journal 3 of NMD 200, I discuss a focus on process, rather than outcome, as a way to breathe deeply, as another way to approach design, as another way to understand and engage with my community. \u00a0I suggest that painting on small surfaces without regard to content will help with process. Zoom Cooler is also a focus on process, the process of understanding. With Zoom as it stands there is no going out for a cup of coffee to discuss the merits of class, there is no stroll to the water fountain to hear the thoughts of a colleague or professor; albeit, it is within these small moments that our guards are down, we focus on the process of exchange which more likely than not allows for emotion. \u00a0Don Norman, author of \u201cEmotional Design<\/em>\u201d (Norman, Donald A. Emotional Design: Why We Love (or Hate) Everyday Things<\/em>. Basic Books, 2004) succinctly argues, \u201c that emotion is a necessary part of life, affecting how you feel, how you behave, and how you think\u2026emotion makes you smart.\u201d Emotion helps with understanding.<\/p>\n

TECH:<\/strong><\/p>\n

I propose a new change in design feature for Zoom, The Zoom Cooler, in which participants inside of a class or organization may \u201cgather\u201d informally to get to know one another, exchange ideas, and understand. This change would appear on the Zoom Home Page in the menu bar as \u00a0\u201cZoom Cooler\u201d. Such that when a person opens this product they are able to engage with other people within the session held but outside of that session. The video and audio component would allow for people to navigate around a water cooler to engage and network.<\/p>\n

PROS:\u00a0 <\/strong><\/p>\n